FAQ - E-Tendering

This FAQ section answers all your questions, whether they are related to the E-Tendering or on-line participation, its benefits, applications, registration or any technical question you may have. If this section doesn't answer your questions please feel free to contact on Toll Free Number: 1-800-419-4632 or Helpdesk on 7359021663 Email: nprocure[at]ncode[dot]in


  • How can I get registered my self on www.nprocure.com or How can I activate my account?
  • How can I update my Profile / Set Preference / Change Password?
  • Basic Information about Digital Signature Certificate:

    • Transactions using Digital Certificate provide legality under the IT Act 2000. The Digital Certificate thus issued to you can be used for you throughout the year for any number of times anywhere for ANY online authentication and trust establishment purposes.
    • Digital Signature Certificate (DSC) is an instrument for electronic transaction which proves vendor’s identity in virtual world i.e. on internet, Local Area Network or Wide Area Network.
    • DSC makes sure that all the transaction made through online system remains secure. It also maintains integrity of data submitted by vendor in online mechanism and it is legally supported by IT Act 2000 and is considered as good as physical signature by court of law.
    • Bidders who wish to participate in online tenders will have to procure / should have legally valid Digital Certificate as per Information Technology Act-2000 using which they can sign their electronic bids. Bidders can procure the same from any of the license certifying Authority of India or can contact (n)Code solutions- a division of GNFC Ltd, who are licensed Certifying Authority by Govt. of India.

    (n)code Solutions-A division of GNFC Ltd.,
    304, GNFC Infotower, S.G. Road,
    Bodakdev, Ahmedabad – 380054 (Gujarat)
    E-mail: nprocure@ncode.in
    Toll Free Number: 1-800-233-7944
    Phone: 7359021663

  • Process for purchase of Legally valid Digital Signature Certificate (DSC)– Class - IIIB :-

    The Digital Certificate can be taken from (n)Code Solutions, a Certifying Authority licensed by the CCA, Government of India.

    Steps:-
    1. Download / obtain Application form for DSC from https://www.ncodesolutions.com/PDF/Enterprise-IIb-IIIb-IIIc.pdf and take a print of the form.
    2. Submit required documents with duly filled form to the nearest Local Registration Authority of (n)Code
    3. (n)Code sends you an e-mail for verification which you have to reply to
    4. (n)Code will send authorization codes by mail / courier to you
    5. Using these codes you can download the Digital Certificate
    6. This Digital Certificate can be downloaded on you PC or on the e-Token

    In case bidder needs any clarification or if training is required for obtaining a DCS, they can contact:
    (n)Code Solutions (A Division of GNFC)
    Board : 079- 2685 7316 / 17 / 18 Ext : 325
    Fax : +91- 79 -2685 4514

    In case bidder need any clarification or if training required for participating in online tender, they can contact (n)Procure Support team:-
    (n)code Solutions-A division of GNFC Ltd.,
    304, GNFC Infotower,
    S.G. Road, Bodakdev,
    Ahmedabad – 380054 (Gujarat)
    Email: nprocure@ncode.in
    Toll Free Number:
    1-800-233-7944
    Phone: 7359 021 663

  • Minimum Requirement for Online Tendering:-

    1. Computer: Win 8.1 or higher
    2. Java Runtime Environment (JRE): Ver 1.8 and above
    3. Full Administrative Rights: For Network/ Corporate User
    4. PKI Component: 32 Bit /64 Bit
    5. Supported Browser: Google Chrome/ Microsoft Edge/ Mozilla Firefox (Preferably Latest Version)
    6.Internet Connection: Preferably High Speed
    7. Digital Signature Certificat Legally valid class 3.

    1. Click here to download User Manual for editing percentage rate bid    
      Click here to download User Manual for editing item/BOQ rate bid    

      • Log-in as a vendor on www.tender.nprocure.com
      • Select – “TMS option from top navigation”
      • Select – “Then Select Tender InProcess”
      • Click on “Bid Clarification” icon for a particular tender for which you want to answer an e-notice
      • Select the Subject & Compose Message
      • Finally Click on “Send Message”
      • Save the Final Confirmation
      • You may view your submitted clarification (eNotice) by going into: Tenders In process >> View my Bid for applicable tender.

FAQ - DIGITAL SIGNATURE CERTIFICATE

This FAQ section answers all your questions, whether they are related to the Digital Certificates, their usage, applications, Certifying Authorities or any technical question you may have. If this section doesn't answer your questions please feel free to contact on Toll Free Number: 1-800-233-1010 or our Helpdesk on
Tel: +91-079-26857316/17/18

Email : mailto: support@ncodesolutions.com